運送政策

1. Delivery Area
We currently ship to the following countries: Japan, the United States, Taiwan, and South Korea.
We do not ship to other regions at this time. If your country is not listed, please contact us before placing an order.

2. Shipping Charges
Shipping costs vary depending on the order contents and delivery destination.
The exact shipping fee will be displayed at checkout after you add items to your cart.

3. Delivery Time
Please allow up to 14 days for delivery depending on your location.
As international shipping is handled from Japan, delivery times may vary due to customs or local postal delays.

4. Shipping Method
We ship all orders via Japan Post to ensure safe and reliable international delivery.
Each order will include a tracking number, which will be provided once your shipment is dispatched.

5. Packaging
Our products are packaged securely using recyclable materials to ensure safe and eco-friendly delivery.

6. Cancellations and Returns
Orders can be canceled free of charge before shipment. Once the order is shipped, we are unable to cancel it.
If you are not satisfied with your order, please refer to our [Refund Policy] for detailed return instructions.

7. Customer Service
If you have any questions regarding shipping or delivery, feel free to contact us anytime:
📧 daruma.matcha@gmail.com